Information for families in Bournemouth, Christchurch and Poole


Commitment to Accessibility

We are fully committed to ensuring this website meets the Web Content Accessibility Guidelines (opens in a new window) (WCAG 2.0) to AA standard to ensure people with disabilities are not excluded from accessing information and services. The design of our website includes a number of accessibility features including:

  • Change font size
  • Translate the page using Google Translator
  • Keyboard shortcuts
  • Images and alt tags
  • PDF Documents
  • Report an accessibility problem

Change font size

To increase the size of the text, hold down the ctrl key on the bottom left hand row of the key board whilst using the scroll wheel on the mouse to increase (or decrease) the size of the text. Alternatively you can use the + (plus) and - (minus) keys whilst holding down the ctrl key.

Translate the page using Google Translator

Google Translator provides an easy way to translate web pages into a variety of languages. Simply select the language required from the drop down list at the top of this page.

Keyboard Shortcuts

Keyboard shortcuts control various browser functions and are often a useful and quick way of navigating through a site. For the vast majority of browsers, use your Tab key to navigate forward through links (use Shift + Tab to go backwards), and Enter to activate the link. Many other keys can be used, and will vary depending on the browser and operating system you are using. To find the shortcuts for your browser, follow these steps if your computer is running Internet Explorer or Netscape Navigator on Windows:

  1. Internet Explorer - Press your F1 key to open the online help and in the index, type "keyboard shortcuts", select the required option and click "display".
  2. Netscape Navigator - Press your F1 key to open the online help and in the index, type "keyboard".
  3. Firefox-Mozilla - Press your F1 key to open the online help and in the index, select "keyboard Shortcuts".

Images and alt tags

We have avoided using excessive graphics within the website where possible to ensure quick download times and access to information which cannot be read if in image format. Where images have been used we have added 'Alt' tags - text alternatives so that you will still know what the image is meant to convey even if it does not load or if you've have chosen to browse with the images switched off or you are using an assistive technology like a screen reader to browse the web page rather than view.

PDF Documents

This site uses PDF (Adobe Acrobat) file format for the publication of large and complex documents. Please note that Adobe Acrobat documents can be converted back to plain text using Adobe's Web-based conversion service.

Report an accessibility problem

We are constantly working to improve the accessibility features of Source and really would welcome your suggestions and comments. We will be undertaking a further review of this site to introduce more measures and features to improve its accessibility standards.

If you encounter an accessibility or technical problem with any page on this site, please visit the Contact us page for directions on how to notify us.

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