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The Family Information Directory provides details on childcare, local activities and a range of services for you and your family. Please make sure you check any activity or event is still running before you attend.
The Family Information Service is here to help you and your family find childcare, local services and activities. Find out how we can help you.
📚 Moving up to secondary school in September 2027?Applications for a secondary school place can be made from 1 September 2026 until 31 October 2026. Apply online: bcpcouncil.gov.uk/schooladmissions
🚍 Home to school travel support consultationParents and carers are advised to review the proposed policies before choosing school preferences. Find out more and have your say: haveyoursay.bcpcouncil.gov.uk/schooltravel
Help shape the future of Home to School Travel Support.
We're reviewing our Home to School Travel policies to make sure they are clear, easy to understand and continue to support children and young people to access education in a way that meets their individual needs.
We want to hear from children and young people, parents and carers, schools and colleges, and the wider community before any decisions are made. Consultation open: 8 September to 7 October 2026 Find out more and have your say:haveyoursay.bcpcouncil.gov.uk/schooltravel
SEND reform – what families in BCP need to know
A message for parents and carers, children and young people
SEND reform has been discussed a lot in the media and online, and we understand this can feel uncertain. We want to be clear about what it means locally in Bournemouth, Christchurch and Poole, and what it does and does not mean for your child. At its heart, SEND reform is about something simple but important: helping children and young people feel they belong, are listened to, and can thrive. Find out more here.
🍎 Food Support for Families
If you're worried about the cost of food or other household essentials, support is available. Following changes to government funding, supermarket vouchers for school holidays will no longer be issued. Families can access a range of services, including local food provision, Healthy Start vouchers for families with young children, free school meals, Holiday Activities and Food (HAF), Crisis Payments, energy support and money advice through Let's Talk Money.
Visit our Food Support for Families page to explore the options available.
Welcome to our new virtual assistant
Hi, I'm Nia, your go-to friendly helper designed to make life easier for you and your family. Whether you need information, local services, activities or support, I am here 24/7.
Start chatting today by selecting my logo on every page and see how I can help you.
We are committed to supporting our children and young people to help them develop, grow and achieve their potential. We have listened, and with their help, have produced our five year plan for Bournemouth, Christchurch and Poole.