Information for families in Bournemouth, Christchurch and Poole

Child Death Helpline

Child Death Helpline logo

At the Child Death Helpline we're here to listen. We understand that the death of a child is one of the most devastating events that anyone may experience. Sometimes the feelings of grief can be so overwhelming that they make everyday living very difficult - we're here to help. Our dedicated helpline offers support to anyone affected by the death of a child of any age, under any circumstances, however recent or long ago.

Your call will be answered by a trained volunteer who has also lost a child and understands the feelings that surround the death of a child. We know we cannot take away your pain.  We do not try to tell you what to do or to offer solutions. We offer a confidential, safe environment where you can talk openly about your child's life and death - first and foremost we listen. You can freely express your worries and emotions to someone who understands the day-to-day struggle who recognises the need to re-tell the story of a child's life and death and will not wince or change the subject. The circumstances surrounding the death of a child are many and varied, and the child may be of any age. Every story is unique.  

The Child Death Helpline lessens the sense of isolation and encourages you to openly express your thoughts. You can contact our helpline whenever you need to talk. We provide support not only at times of crisis but also for the on-going needs over your lifetime - whenever you need to talk we're here to listen.  

View all details
Venue/Contact Details
Address
Child Death Helpline (London)
Barclay House
37 Queens Square
London
Postcode
WC1N 3BH
Area coverage
National
Directions
See Journey Planner on right-hand side of this page, where you can view bus, car and train routes from your location.
Times and Costs
Opening times:
Monday to Sunday 7pm to 10pm. Monday, Thursday and Friday from 10am to 1pm. Tuesday and Wednesday from 10am to 4pm.
Further opening details:
  • Evening
  • Afternoon
  • Morning
  • Daily
Availability
  • All Year Round
Costs:
This is a free service.
Ages, Booking Details and Referral Information
Eligibility criteria:
We are for anyone that has been affected by the death of a child, of any age, no matter how recently or long ago.
Booking Information:
Contact via the website or telephone