Information for families in Bournemouth, Christchurch and Poole

BCHA - Refuge Services

BCHA -  Refuge Services logo

A refuge is a safe house for victims of abuse, and their children, to escape to and access support to help them rebuild their lives and live a life free from abuse. 

Our refuges offer self-contained and shared flats across Bournemouth and Poole, one of which is identified as a space specifically for a male. We are able to accommodate single clients with a maximum of five children.

The addresses of our refuges are confidential. Trained and experienced staff are available 24-hours a day on site during office hours to provide practical and emotional support to residents.

Each of our refuges has a playroom, and an outside space for use by families. The playrooms have an emphasis on fun through many different activities, and are very much a place for parents and children to play together, as well as providing an opportunity for children to socialise with others who may have been through similar experiences. 

View all details
Venue/Contact Details
Area coverage
Bournemouth and Poole
See Journey Planner on the right-hand side of this page, where you can view bus, car and train routes from your location.
  • Wheelchair Accessible
Times and Costs
Opening times:
To find out more about any of our domestic abuse services and how to access them, call one of our 24-hour helplines where our friendly staff will be able to offer you confidential advice and support:
Further opening details:
  • Evening
  • Afternoon
  • Morning
  • Daily
  • All Year Round
This is a free service.
Other Costs:
24 hour answerphone
Ages, Booking Details and Referral Information
From 16 years to 99 years
Referral process:
  • Contact the refuge by telephone, e-mail or letter.
Are your staff DBS Approved?
Do you have Public Liability Insurance?