You should start by making your PIP claim with Department for Work and Pensions (DWP). When DWP passes your Personal Independence Payment claim to us for impartial assessment, we arrange and carry out your assessment on their behalf.

Our job is to help you explain to DWP how your disability affects your daily life, so they can assess your claim fairly and accurately.

Your assessment can be completed on paper, without the need to meet. However, for the majority of people, we meet with you to understand your needs. There are a number of important things you need to know about your meeting with us so that we can carry out your assessment quickly and easily.