If you choose to receive a Direct Payment to meet your care needs, the Direct Payments Advice Team will support you in setting up and maintaining your Direct Payment scheme. 

The team will be there to provide support throughout the time you use a Direct Payment to meet your care needs. We can help if your care needs change, if you want to alter the way your care needs are met, or if you run into difficulty. Our services include:

• information and advice on all aspects of direct payments
• information and advice on employment issues
• support in the recruitment process
• regular support meetings
• help in developing a plan for managing your direct payment
• support in arranging a payroll service
• ongoing support with managing staff and the payments - if required

If you live in Poole phone 01202 794242 or email dpadviceservice@bcpcouncil.gov.uk

If you live in Bournemouth or Christchurch phone 01202 794234 or email personalbudgets.team@bcpcouncil.gov.uk