Information for families in Bournemouth, Christchurch and Poole

Poole Lifeline Telecare Services

Poole Lifeline Telecare Services logo

The Lifeline Telecare Services team consists of Phone operators and Telecare installers. Operators answer calls from customers and Telecare Installers install telecare equipment in people's homes.

What we do 

  • we are responsible for providing and monitoring telecare equipment which includes both monitoring and response services.
  • we install, maintain and respond to activations of the telecare equipment and ancillary devices. 

 

View all details
Venue/Contact Details
Address
Poole Lifeline Telecare Services
BCP Council
Civic Centre
Parkstone
Poole
Dorset
Postcode
BH15 2RU
Area coverage
Poole
Directions
See Journey Planner on right-hand side of this page, where you can view bus, car and train routes from your location.
Facilities
  • Equipment Hire
Times and Costs
Opening times:
Please visit our website for more information.
Further opening details:
  • Evening
  • Afternoon
  • Morning
  • Daily
Availability
  • All Year Round
Costs:
The cost of the service will vary depending on your needs and type of service you require. Monitoring Service - starts from £3.73 per week. Mobile Service - starts from £6.01 per week.
Ages, Booking Details and Referral Information
Ages:
From 0 years to 99 years
Eligibility criteria:
If we supply the response service we need to be able to reach your home within 45 minutes.
Booking Information:
Booking is required.
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Policies
Are your staff DBS Approved?
Yes
Do you have Public Liability Insurance?
Yes